Strategic Content Advisor

1 week ago

Melbourne, Victoria, Australia beBeeGovernance Full time $162,077 - $185,518
Content Governance Manager

This is a highly sought-after role that involves leading the redesign and implementation of enterprise-wide content governance. The successful candidate will ensure that all content is accurate, consistent, current, legally compliant, and aligned with regulatory requirements.

The Content Governance Manager reports to the Senior Manager, Content Operations and Governance, and promotes best practices by developing content governance frameworks that establish standards for compliance with regulatory requirements and internal policies. This includes producing and maintaining consistent, high-quality content across all touchpoints.

  • Main Responsibilities:
  • Lead the redesign of content governance frameworks to improve efficiency and compliance across Content Experience and Performance.
  • Define and implement guidelines for the creation, publication, and review of content.
  • Collaborate with cross-functional teams to ensure governance processes are practical, transparent, and scalable.
  • Develop, implement, and maintain comprehensive content governance frameworks (e.g., content clearance policies).
  • Work with stakeholders to ensure content approvals align with business requirements and industry regulations.
  • Uplift processes, lead CMS improvements, and workflow optimisations to help scale content operations.
  • Identify, escalate, solve for, and report back on content-related risks, issues, and dependencies.
  • Maintain visibility over the status of content approval processes, ensuring compliance is achieved at all stages.
  • Analyse content governance data to identify trends and improve operational efficiency.
  • Develop measurement frameworks to assess the effectiveness of content governance risks, controls, and processes.
  • Liaise with internal stakeholders to ensure governance processes are informed by business needs.
  • Provide governance training, resources, and expert guidance to the business.

This role also involves managing three direct reports, providing guidance, support, and development opportunities to build capability and team performance.

Requirements:

  • Strong background in content governance, compliance, regulatory roles, or content quality assurance.
  • Demonstrated experience creating and embedding governance frameworks and policies in highly regulated environments.
  • Experience with CMS (sitecore) and content approval and governance tools.
  • Exceptional communication, stakeholder management, and influencing skills.
  • Meticulous attention to detail.
  • Experience or certification working in an agile delivery environment.
  • Comprehensive knowledge of regulatory requirements in the health insurance sector is desirable but not essential.

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