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Healthcare Customer Support Director

2 weeks ago

Brisbane, Queensland, Australia ITH Icoserve Full time
Pioneering Breakthroughs in Healthcare

We are a global leader in medical technology, constantly pushing boundaries to create better outcomes and experiences for patients. Our diverse team of scientists, clinicians, developers, researchers, and specialists share a common purpose: to pioneer breakthroughs in healthcare.

We are seeking a talented Healthcare Customer Support Director to lead our QLD team. In this role, you will be responsible for ensuring quality and safety initiatives are upheld, mentoring and coaching staff, and collaborating with cross-functional teams to drive customer satisfaction.

The ideal candidate will have a proven track record in service-related environments, experience leading technical staff, and excellent communication skills. This role requires travel and citizenship or permanent residency in Australia or New Zealand.