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2 months ago
About Us
As a leading premium retailer, Glue Store is part of the Accent Portfolio of brands. Our mission is to deliver on-trend clothing, shoes, and accessories from a curated selection of global street, fashion, and sports culture brands. We empower individuals to be fashion leaders and live their lifestyle by offering a unique edit of products that inspire individual style.
The Role & Responsibilities:
- Customer Experience Specialist: Provide exceptional customer service and create memorable experiences for every customer who walks through the door.
- Sales and Service Expert: Assist customers with queries, process sales, returns, and gift vouchers while maintaining a fun and creative approach to selling.
- Team Player: Collaborate with Department Managers and share product knowledge with customers while escalating any customer complaints to management.
- Results-Oriented Individual: Work under the guidance and support of your Store Manager to achieve KPIs and targets while opening and closing procedures.
Benefits & Culture:
- Employee Benefits Package: Enjoy 40% off Glue Store product, access to our Team Member Benefits, and ongoing learning and development opportunities.
- Dynamic Work Environment: Work with sought-after products alongside passionate team members who strive to excel in the fashion retail industry.
- Opportunities for Growth: Gain valuable management skills to progress in your career and take on new challenges.
Requirements:
- Previous Retail Experience: Previous retail experience is highly regarded, but not essential.
- Customer-Focused Individual: Thrive on delivering memorable experiences to customers and strive to achieve targets.
- Accountable and Results-Driven: Own your results, radiate a positive attitude, and be willing to continuously grow and learn.
- Team Player: Value yourself and your team, and be willing to step out of your comfort zone to explore possibilities.