Sales Ambassador
6 days ago
Become a part of our dynamic team as a Boutique Advisor at TAG Heuer
We are seeking a highly motivated and charismatic individual to join our team in the Karrinyup Boutique.
About the Role
The Casual Client Advisor will be responsible for driving brand awareness, meeting sales targets and providing exceptional customer service to our valued clients.
Key Responsibilities:
- Drive brand awareness and meet sales targets
- Provide exceptional customer service
- Cultivate and maintain a loyal client base
- Assist with daily boutique operations
About You
We are looking for individuals who are passionate about luxury watches, customer service and teamwork. If you have a strong sales background, excellent communication skills and a keen eye for detail, we would love to hear from you.
HARD SKILLS
- Knowledge of luxury retail environment
- Knowledge / passion for watches, new trends in lifestyle, new technologies and sports
- Fluent in English, and a second language is a plus
- Selling skills: client discovery, product presentation, storytelling, upselling, handling of objections, sales closing, etc.
- Understanding of sales KPIs: traffic, conversion, sales in volume and value, ASP, mix of sales…
- Knowledge of Client and Clienteling KPIs
- Knowledge of digital tools
- Knowledge of / interest for Brand DNA, history & collections
- Knowledge of Front and Back tools
- Knowledge of (Brand) Retail Procedures
SOFT SKILLS
- Client-centric mindset, focused on recruiting new clients and growing the active client base, nurturing long term relationship with clients
- Open minded, excellent interpersonal and communication skills
- Energetic, self-motivated, action and results-oriented
- Self-starter, able to work effectively in a fast-paced and dynamic environment
- Adaptable to changes, flexible, able to bring up new ideas and solutions
- Team spirit, high integrity and transparency
- Ability to represent the Maison in & outside the store, great presentation skills
- Digitally savvy, fast learner and rigorous
Benefits
When you join TAG Heuer and LVMH you will work alongside leaders eager to share their knowledge with you and inspire you to always excel.
This makes TAG Heuer and LVMH a place where you can learn, develop and explore your full potential.
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