Business Energy Solutions Specialist

1 week ago

Perth, Western Australia beBeeEnergy Full time $90,000 - $108,000

We are leading the way to a sustainable energy future in Western Australia.

Our Mission

Our commitment is to provide secure, reliable, and renewable energy for all residents of Western Australia. We believe that everyone should have access to the benefits of renewable energy.

This role plays a key part in achieving our mission by working closely with business customers to understand their evolving energy needs and providing tailored solutions that meet those needs.

Key Responsibilities
  • Manage incoming calls and other customer communications using effective communication skills, active listening, and problem-solving capabilities to consistently meet or exceed customer expectations.
  • Ensure efficient and personalized service when resolving billing, metering, new connections, and business movements queries, demonstrating composure and building trust when addressing objections.
  • Follow established processes and policies during all customer interactions with a strong emphasis on adherence to relevant codes and conduct.

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