Futures and Options Client Service Specialist

3 days ago


Sydney, New South Wales, Australia Bank of America Full time

Job Role:

We are seeking a highly motivated professional to join our F&O and OTC (FOOTC) Client Services Representatives team. As a key member of the department, you will be responsible for providing exceptional client service and support.

Responsibilities:

  1. Client Account Management: Manages a portfolio of clients and provides primary coverage and face-off.
  2. Client Relationship Building: Engages in building and fostering good relationships with existing clients.
  3. Operational Improvement: Drives the ongoing review of clients and our operational offering to identify areas for improvement.

Requirements:

  1. Minimum 7 years industry experience within a client service team, ideally with knowledge of Futures & Options and OTC Clearing.
  2. Leadership Skills: Demonstrates leadership skills, delivering superior tangible/quantifiable results.
  3. Communication Skills: Excellent communication skills and ability to present to an audience.
  4. Problem-Solving: Analyzes and resolves complex operations problems and initiatives requiring exception handling and/or coordination of multiple operational and/or product specialists.


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