Operations Assistant

3 weeks ago

Cairns, Queensland, Australia Protech Group Full time

About Protech Group

Protech Group is a leading provider of quality workforce solutions to technical industries in Australia. We are committed to protecting the health, safety, and wellness of our employees by working with the highest quality clients across a wide variety of sectors.

About the Role

We are recruiting for a skilled and experienced Administrative Support Specialist to join our team at Protech Group. As an integral part of our team, you will work closely with various departments, obtaining quotes and establishing and maintaining project control registers.

Key Responsibilities

  • Liaising with internal and external stakeholders to ensure seamless communication and collaboration.
  • Processing invoices, expense reports, and reimbursements in a timely and accurate manner.
  • Managing project documentation and ensuring all necessary records are up-to-date and compliant.
  • Providing exceptional customer service and responding to inquiries in a professional and courteous manner.
  • Establishing and maintaining project control registers to ensure efficient project management.
  • Responding to emails and other forms of communication in a timely and professional manner.
  • Completing records management tasks such as batching and profiling to ensure accurate and up-to-date records.

Requirements

  • Diploma in Business or relevant experience working in an administrative or project support role.
  • Strong Excel spreadsheet experience and proficiency in data entry.
  • Professional customer service skills and a strong attention to detail.
  • Good communication and interpersonal skills, with the ability to work effectively in a team environment.
  • Effective time and workload management skills, with the ability to prioritize tasks and meet deadlines.
  • Australian citizenship is a requirement for this role.

What We Offer

  • A competitive hourly rate of $31-$38.
  • A short-term contract available, with opportunities for extension.
  • Allowances covered, including weekends off.
  • An Employee Assistance Program to support your well-being.
  • Refer a Friend Incentives, with a $50 voucher after one month of continuous work.
  • Protech Perks, including discounted health insurance with NIB, banked hours, and corporate banking options for home loans.

The successful applicant will undergo a pre-employment medical and drug & alcohol testing.

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