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Senior Renewals Account Specialist

1 month ago

North Sydney Council, Australia OpenText Corporation Full time

Unlock Your Potential at OpenText

As a Senior Renewals Account Specialist at OpenText, you will play a critical role in driving business growth through strategic renewal sales and customer engagement. This position requires a unique blend of communication, negotiation, and organizational skills to ensure seamless renewal processes and maximize customer satisfaction.

Your Key Responsibilities

  • Analyze and prepare renewal quotes to meet customer needs and expectations
  • Develop and maintain strong relationships with customers to ensure renewal success
  • Collaborate with internal stakeholders to drive business growth and improve customer experience
  • Stay up-to-date with industry trends and best practices to inform renewal strategies
  • Provide regular reports on progress to management to ensure alignment with business objectives

What We Offer

  • A dynamic and supportive work environment that fosters collaboration and innovation
  • Opportunities for professional growth and development in a rapidly evolving industry
  • A competitive compensation package and comprehensive benefits program
  • Recognition and rewards for outstanding performance and contributions to the team

Requirements

  • Proven experience in sales, account management, or a related field
  • Excellent communication, negotiation, and organizational skills
  • Ability to work effectively in a fast-paced environment and prioritize multiple tasks and deadlines
  • Strong analytical and problem-solving skills to drive business growth and improve customer satisfaction

Why Join OpenText?

At OpenText, we are committed to building an inclusive and diverse workplace that values creativity, innovation, and collaboration. Our employees are passionate about delivering exceptional customer experiences and driving business growth through strategic renewal sales and customer engagement.