System Integration Specialist
7 days ago
Overview
FyMe is a consultancy firm based in Australia that specializes in the international education sector. We offer career development advice, study plan & education counseling, and migration consultation to international students and professionals.
Job Summary
This is a full-time on-site position for an IT Specialist & CRM Implementation Specialist at FyMe located in Perth, WA. The ideal candidate will oversee the technical setup, API integrations, data migration, security, and training required to successfully implement HubSpot and ensure seamless interoperability with our existing technology stack.
Key Responsibilities:
- Configure HubSpot Marketing, Sales, and Service Hubs (or equivalent CRM systems) to align with business needs.
- Develop custom CRM workflows, automation, and reporting dashboards to improve operational efficiency.
- Integrate HubSpot (or other CRM systems) with various platforms, including Xero, JotForm, WhatsApp Business, Edvisor/Ally, Google Workspace, Acuity Scheduling, Referral Factory, Mailchimp, WordPress, and social media platforms.
- Utilize REST APIs, Zapier, or middleware solutions to ensure seamless data synchronization between platforms.
- Ensure data integrity, backup, and security compliance with Australian data protection laws.
- Implement best practices for cybersecurity, GDPR compliance, and cloud security.
- Optimize cloud-based document storage (Google Drive, SharePoint, etc.) for improved accessibility and security.
Requirements:
Experience in implementing and managing CRMs like Salesforce, HubSpot, Zoho, Microsoft Dynamics, or similar platforms. Ability to configure and maintain REST APIs, webhooks, and third-party integrations. Strong understanding of data migration, SQL queries, and CRM data structures. Experience with Zapier, Make, Power Automate, or custom workflow automation. Knowledge of Google Workspace, Xero, WordPress, WhatsApp API, and cloud document management. Understanding of GDPR, Australian data protection laws, and cybersecurity best practices.
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