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ServiceNow Architect

2 months ago

Perth, Western Australia KSmart Staffing Solutions Full time
Job Overview

KSmart Staffing Solutions is seeking a highly skilled ServiceNow Architect to join our team. As a ServiceNow Architect, you will be responsible for designing and implementing ServiceNow solutions that meet the needs of our clients.

Key Responsibilities
  • Customer Engagement: Develop strong relationships with customers to understand their business needs and requirements.
  • Solution Design: Design and implement ServiceNow solutions that meet customer requirements and align with industry best practices.
  • Technical Leadership: Provide technical leadership and guidance to internal teams and customers on ServiceNow platform and architecture.
  • Implementation: Lead the implementation of ServiceNow solutions, including configuration, testing, and deployment.
  • Knowledge Sharing: Share knowledge and best practices with internal teams and customers on ServiceNow platform and architecture.
Requirements
  • ServiceNow Expertise: In-depth knowledge of ServiceNow platform and architecture.
  • Technical Skills: Strong technical skills in ServiceNow configuration, customization, and integration.
  • Communication Skills: Excellent communication and interpersonal skills to work with customers and internal teams.
  • Project Management: Strong project management skills to lead implementation projects.
  • Certifications: ServiceNow Systems Administrator, ServiceNow Implementation Specialist in any 2 modules, and ITIL V3 foundation certification.
Desired Qualifications
  • Senior Technical Lead Experience: Experience as a Senior Technical Lead or Architect in a ServiceNow implementation project.
  • ITIL Process Knowledge: In-depth knowledge of ITIL processes and industry best practices.
  • ServiceNow Custom Application Design: Experience in designing and developing custom ServiceNow applications.
  • ServiceNow Deployments: Experience in ServiceNow deployments, integration with other third-party tools, and orchestration.