Hotel Operations Coordinator

4 weeks ago


Brisbane, Queensland, Australia Hyatt Full time
About Hyatt Regency Brisbane

Hyatt Regency hotels and resorts are designed to foster meaningful connections among guests, colleagues, and the local community. Our hotels offer a one-stop experience that puts everything guests need at their fingertips, providing space to work, engage, and relax.

Job Summary

We are seeking a dynamic Rooms Coordinator to provide vital support to our Front Office and Housekeeping teams. This role will play a key part in managing administrative tasks, ensuring seamless daily operations, and delivering exceptional guest experiences.

Key Responsibilities
  • Complete specific checklists, run reports, and prepare for upcoming arrivals
  • Block reservations, including VIPs, and balance room categories
  • Prepare GEM notes for VIP guests
  • Assist FOM and AFOM with incoming crew blocks
  • Coordinate and prepare for group arrivals by reviewing group resumes and handling specific billing or reservation requests
  • Assist with guest feedback and collaborate with other departments to ensure smooth daily operations
  • Train and assist in training the team and stakeholders
Requirements

To succeed in this role, you will need proven multi-tasking abilities, strong communication and organizational skills, meticulous attention to detail, and a genuine passion for connecting with people. A career with Hyatt offers a world of opportunities, and we continually strive to be named one of the World's Best Multinational Workplaces.

Our values of Experimentation, Wellbeing, Respect, Integrity, Inclusion, and Empathy are at the core of what we do. Our family atmosphere is what keeps our associates highly engaged. If you are looking for a fulfilling career, please apply now.



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