Sales Manager

2 weeks ago


Gold Coast, Queensland, Australia Country Road Group Full time
Country Road - Sales Manager - Pacific Fair

The Role

This position is responsible for delivering the department's financial targets and company key performance indicators, focusing on creating a warm and genuine customer service experience.

Key Responsibilities:

  • Drive sales and profit to achieve all KPIs as set by the company.
  • Provide inspirational leadership, training, and developing team capability.
  • Maintain a focus on commercial acumen, ensuring the team understands the performance of the department/store.
  • Effectively manage costs.
  • Drive a customer-centric culture, creating a warm and genuine customer service experience.
  • Adhere to all company behaviors, policies, and procedures.

About You

  • You have experience in managing high sales turnover retail businesses.
  • You can manage budgets, interpret financial reports, and generate efficient rosters.
  • You have demonstrated experience in managing for profit with a commercial approach.
  • You are passionate about the retail industry, exceptional service, and strong personal style/presentation.
  • You have experience managing team performance, training, and development of medium to large teams.
  • You possess skills associated with driving productivity with team members.
  • You can build strong relationships with all stakeholders.

Why Work for Us?

  • We offer a competitive remuneration package, including incentives.
  • Seasonal product allowances and generous discounts on our brands' products (Country Road, Trenery, Witchery, Politix, and Mimco) for you and your immediate family.
  • Excellent career progression involving regular training and on-the-job development.
  • A genuine, open, and high-performing culture.
  • Opportunity to become involved in our Corporate Social Responsibility program by supporting community partnerships.

About Us

Country Road inspires modern Australian living every day. We're an iconic brand since 1974, famous for effortless style and quality designs that last.

We're recognised as a leading responsible retailer, proud to support local partnerships with Australian farmers, manufacturers, and First Nations communities.

We champion industry-leading initiatives, partnering with Oritain to verify fibre origin, the Green Building Council for best practice store design, and the Good Cashmere Standard by AbTF for responsible cashmere production.

We're committed to sustainability, improving traceability through our supply chain, working with suppliers upholding high environmental standards, and maintaining responsible sourcing strategies for key raw materials.

From products to partnerships and stores, we drive positive change so you can feel proud of every Country Road purchase.

We're an equal opportunity employer, committed to diversity and inclusion. If you need support or access accommodations, please let us know during the application process.



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