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Effective Educational Leader

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Service Manager Job Description

Our Service is a 126-place centre, recently assessed as meeting all 7 Quality Areas. We are seeking our next Service Manager to take this Service into its next chapter.

You will be supported by a long-standing colleague and a large team of more than 28 staff. As a Service Manager, you will play a key role in leading your team to Gold Standard, with a minimum of 4% above award pay to reflect your importance to our team, families and children's experience.

Key Responsibilities:

  • Leadership & Team Support: Build relationships with stakeholders; inspire and mentor educators; foster growth, continuous improvement and professional development.
  • Operational Oversight: Manage daily operations, including checklists, service documentation, regulatory compliance, resource management for a smooth-running service.
  • Educational Quality: Guide educators in effective teaching practices aligned with National Quality Standards; support reflective practices and continuous improvement in the educational program; facilitate family engagement.
  • Compliance & Safety: Maintain childcare regulations and National Quality Framework compliance; conduct audits; ensure up-to-date policies and oversee safe work practices.
  • Staff Management: Oversee recruitment, staff morale, performance evaluations and training; maintain ratios and ensure a supportive work environment.
  • Community Engagement: Handle inquiries, encourage parent involvement and establish connections with the community, industry and regulatory bodies.

Required Skills and Qualifications:

  • A current Working With Children Check or ability to maintain one.
  • A First Aid Certificate including asthma and anaphylaxis training.
  • Australian Work Rights.

Benefits:

As a Service Manager, you will receive a minimum of 4% above award pay and be supported by a long-standing colleague and a large team of more than 28 staff.

Other Requirements:

Proficiency in management software and a commitment to ongoing professional development.