Mausoleum Operations Manager

4 weeks ago

Springvale, Australia Southern Metropolitan Cemeteries Trust Full time

About Us:

We're a leading provider of cemetery services, dedicated to preserving our shared heritage. Our mission is to create meaningful experiences that connect people with their loved ones and the natural environment.

This role offers a unique opportunity to join our Operations team at Springvale Botanical Cemetery, where you'll be responsible for maintaining the highest standards of monument installations and compliance across all SMCT sites.

The Role:

As our Senior Monument Inspector, you will oversee the installation and maintenance of monuments, ensuring they meet legislative standards and SMCT's vision. You'll work closely with contractors, manage permits, and inspect installations to maintain quality across grave sites.

Key Responsibilities:

  • Issue permits, inspect installations, and regulate monument repairs to meet legislative standards and SMCT's vision.
  • Check monument foundations for compliance and oversee quality across grave sites.
  • Collaborate with Stonemasons to plan and execute works effectively.
  • Monitor memorial installations and report discrepancies promptly.
  • Maintain data on CRM, coordinate removal of unauthorised memorials, and liaise with families.
  • Identify areas for improvement and implement changes as needed.
  • Manage reporting requirements and ensure records are accurately maintained.
  • Adhere to HSW procedures, promote SMCT policies, and support sustainability efforts.

About You:

We're looking for someone with:

  • Excellent initiative and self-management skills.
  • Strong administrative experience, capable of managing multiple jobs across various sites.
  • Ability to thrive under pressure in a complex environment.
  • Highly developed relationship management skills.
  • Proficiency in Microsoft Office, particularly Word, Excel, and Outlook.
  • Unrestricted Australian Driver's License.

Salary: $80,000 - $110,000 per annum (dependent on experience)

Benefits:

  • Employee Health, Wellbeing and Assistance Programs, including free onsite Osteopath and regular health checks and initiatives.
  • Leadership and Development Programs.
  • Plant and equipment training upon completion of a 6-month probationary period.
  • No waiting period for unpaid parental leave and only 3 month waiting period for paid parental leave for full time and part time employees.
  • Supportive and people-focused culture at a purpose-driven organisation.
  • Discounts at our employee café and on-site florists.

We care for our colleagues and the community we serve. To protect one another, it is a requirement that all successful candidates complete background checks, including proof of COVID vaccinations.

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