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Auto Component Expert
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Vehicle Components Specialist
Job Description:The Vehicle Components Specialist plays a vital role in providing exceptional customer service to retail and installer customers. This position is responsible for supporting store management in achieving assigned tasks, while promoting company customer service programs.
This role requires strong communication skills and the ability to work effectively in a team environment. The ideal candidate will have excellent problem-solving skills and be able to multitask with ease.
In addition, the successful candidate will possess a high level of product knowledge and be able to provide expert advice to customers on vehicle components.
The Vehicle Components Specialist will also be responsible for assisting with daily operational tasks, such as freight receipt, stocking shelves, fronting and facing, cleaning, and preparing merchandise returns.
Furthermore, this role will involve operating brake lathes and other store test equipment after corresponding training is completed and company requirements are met.
The incumbent will also perform various in-store services for customers, including installing wipers, testing and charging batteries, scanning vehicle trouble codes, and replacing headlight capsules.
Additionally, occasional driving duties may be required to make deliveries when business needs dictate.
