Healthcare Support Professional

5 days ago

Brisbane, Queensland, Australia Qscan Radiologic Clinics Full time
Medical Receptionist Job Opportunity at Qscan Radiologic Clinics

We are seeking a skilled and compassionate Medical Receptionist to join our team at Qscan Radiologic Clinics. As a key member of our healthcare team, you will provide exceptional patient care and administrative support to ensure seamless operations.

Key Responsibilities:

  • Client Communication: Handle face-to-face and phone registrations, bookings, triage, and queries with professionalism and empathy.
  • Financial Transactions: Manage payments, issue receipts, and handle billing and invoicing accurately and efficiently.
  • Office Operations: Operate our booking system and assist with back-office activities, including outbound calls, data entry, and reporting as directed by your manager.

Requirements:

  • Customer Service: Deliver exceptional customer service, handling patient queries and concerns with a positive attitude.
  • Organisational Skills: Demonstrate strong organisational skills, managing competing priorities and tasks while maintaining timely service.
  • Adaptability: Show adaptability to various databases and systems, with previous experience as a receptionist in a medical or healthcare setting.

Benefits:

  • Professional Development: Enjoy a great team culture, where you will be supported to participate in person and professional development programs.
  • Competitive Remuneration: Receive a competitive remuneration package with additional employee discounts.
  • Work-Life Balance: Benefit from our Flexible Work Arrangements policy to achieve the ideal balance between work and personal responsibilities.
  • Employee Support: Access our Employee Assistance Program to enhance your health and well-being.

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