Customer Service Ambassador
4 weeks ago
About the Role
We are seeking a highly motivated and customer-focused individual to join our Service Attendant team at ICC Group.
As a frontline team member, you will have the opportunity to train and work across various departments, including Bar, Bistro, Gaming, Reception, Cellar, Concierge, Functions & Events.
Key Responsibilities
- Greet and provide exceptional customer service to our customers
- Suggestive selling and recommendations
- Delivering and introducing our meals and drinks
- Assisting in the bar making cocktails, mixed drinks, wine and beer
- Greet, seat and welcome customers
- Educate and inform customers of basic food and wine pairing
Requirements
- Excellent customer service and communication skills
- Ability to work under pressure
- Prioritise effectively while maintaining a clean environment
- Have a friendly and professional attitude
- Excellent personal presentation
- Current NSW RSA/RCG essential (or willing to obtain before your start date)
What We Offer
- Free parking on-site
- 2-minute walk to Hurstville station
- Uniform provided
- Employee discounted meals
- Employee health and wellbeing benefits
- A roster 2 weeks in advance
- Brand new facilities
- Opportunity to grow your career in one of the state's leading venues
- Working hours available across a 7-day period
- Job security in a business that has been in operation for over 60 years
Club Trading Hours
Sunday to Thursday: 10am to 4am, Friday and Saturday: 10am to 6am. You must be able to work across these operating hours.
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