Customer Service Ambassador

4 weeks ago


Hurstville, Australia ICC Group Full time

About the Role

We are seeking a highly motivated and customer-focused individual to join our Service Attendant team at ICC Group.

As a frontline team member, you will have the opportunity to train and work across various departments, including Bar, Bistro, Gaming, Reception, Cellar, Concierge, Functions & Events.

Key Responsibilities

  • Greet and provide exceptional customer service to our customers
  • Suggestive selling and recommendations
  • Delivering and introducing our meals and drinks
  • Assisting in the bar making cocktails, mixed drinks, wine and beer
  • Greet, seat and welcome customers
  • Educate and inform customers of basic food and wine pairing

Requirements

  • Excellent customer service and communication skills
  • Ability to work under pressure
  • Prioritise effectively while maintaining a clean environment
  • Have a friendly and professional attitude
  • Excellent personal presentation
  • Current NSW RSA/RCG essential (or willing to obtain before your start date)

What We Offer

  • Free parking on-site
  • 2-minute walk to Hurstville station
  • Uniform provided
  • Employee discounted meals
  • Employee health and wellbeing benefits
  • A roster 2 weeks in advance
  • Brand new facilities
  • Opportunity to grow your career in one of the state's leading venues
  • Working hours available across a 7-day period
  • Job security in a business that has been in operation for over 60 years

Club Trading Hours

Sunday to Thursday: 10am to 4am, Friday and Saturday: 10am to 6am. You must be able to work across these operating hours.



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