Train Operations Coordinator

7 hours ago

Ballarat, Victoria, Australia beBeeCustomerService Full time $69,360 - $104,740

**Job Title:** Train Operations Coordinator

As a key member of our team, you will play a vital role in ensuring the smooth operation of our regional trains. Your primary responsibility will be to provide exceptional customer service and information to passengers onboard.

**Key Responsibilities:

  • Ensure that all coaches are ready for service, with cleanliness and functionality being top priorities
  • Provide fare advice and handle ticket sales during train services
  • Oversee train departures and assist with luggage at stations
  • Manage coaches during planned and unplanned disruptions and events
  • Report any equipment or facility issues

**Essential Skills and Qualifications:

  • Mature approach to time-critical environments
  • Proven success in safety-critical roles
  • Strong communication skills, both written and verbal
  • Ability to work effectively in a team environment

**Benefits:

You will have the opportunity to make a real difference in someone's day by providing excellent customer service. You will also be part of a dynamic team that values teamwork and collaboration.

**What We Offer:

We offer a range of benefits, including competitive pay, opportunities for professional development, and a supportive work environment.

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