Technical Solutions Lead

6 days ago


Perth, Western Australia XPT Software Australia Pty Ltd Full time

XPT Software Australia Pty Ltd is seeking a highly skilled professional to join our team of experts in software services.

We offer onsite-offshore solutions to top clients in various industries.

Our team has extensive experience in SAP technologies and Cloud Operations.

We have 120+ technocrats based in Australia, providing customized solutions to meet client needs.

Job Requirements


Expertise in SAP technologies, including SAP NetWeaver, Web Dispatcher, Business Objects solutions, Cloud Connector, Convergent Charging, Convergent Mediation, OpenText, etc.


Leadership role in Cloud Operations for running applications systems on a large scale.


Strong background in ITIL and IT Service Management processes, such as Incident Management, Event Management / Monitoring, Change Request Management.


Excellent writing skills for technical concepts, including Knowledge Base Articles, Wiki pages, Root Cause Analysis, and Blog entries.


Automation specialist in monitoring or operational workflows.


Main contributor in implementing activities like architecture decisions, process mining exercises, and continuous improvements.


Closely collaborate with Domain Leads in Application area, Service engineering, and Service Area Operation to ensure supportability/operability of products.


Significant contribution to initiatives to reduce application-related outages.



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