Insurance Application Coordinator

1 week ago


Melbourne, Victoria, Australia TAL Full time

At TAL, we are seeking an experienced Insurance Application Coordinator to join our team. In this pivotal role, you will play a critical part in ensuring seamless management of life insurance applications submitted by our Client Services Team.

Key Responsibilities:

  • Collaborate with clients, insurers, and medical partners to meet application requirements
  • Drive completion within Service Level Agreements (SLAs), including supporting clients with additional information
  • Manage and analyze the suspense pipeline while influencing the application process at every step

About You:

  • You have excellent communication and interpersonal skills, enabling you to build strong relationships with clients and stakeholders
  • You possess effective time management skills, ensuring timely completion of tasks and projects
  • You are proactive, identifying opportunities for improvement and implementing quality-driven solutions
  • You have proficiency in using computer systems, software packages, and processes
  • You are a team player, contributing to a positive culture and achieving collective goals

The Role:

In this role, you will be accountable for your actions, striving to find the best outcomes for customers and partners. You will work collaboratively to find solutions to problems, valuing working together to achieve common objectives.

TAL is committed to fostering an inclusive and equitable culture for all employees. We encourage applicants from diverse backgrounds to apply, acknowledging that everyone has a responsibility to do the right thing and follow our Code of Conduct.

Salary: $60,000 - $80,000 per annum, depending on experience



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