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Lead Field Technician in Bundaberg
2 months ago
Role Overview
As a Lead Field Technician, you will be the approachable representative, skilled technician, and confident communicator who connects communities across Australia. Your expertise will play a crucial role in enhancing customer experiences and fostering connections that matter.
Key Responsibilities
In this dynamic position, you will be part of a field service team that thrives on variety and engagement. Your daily tasks will encompass a wide range of responsibilities, ensuring that our customers receive exceptional service throughout our network.
Your contributions will be vital in maintaining Australia’s connectivity, providing comprehensive services from installation to troubleshooting and upkeep. You will witness the positive effects of your work through satisfied customers and will collaborate with a supportive team that values mentorship and career growth.
Candidate Profile
To excel in this role, you should be a proactive and self-motivated individual with substantial experience in copper and fibre network troubleshooting and installations. A willingness to navigate a complex industry while gaining hands-on experience is essential. Ideal candidates will possess an ACMA license, preferably with a Certificate III or IV in telecommunications, and will leverage their commitment, enthusiasm, and customer service skills to deliver solutions with professionalism and a positive attitude.
Essential Qualifications
- Valid Driver's License
- Excellent verbal and written communication skills
- Friendly and empathetic approach to customer interactions
- Strong problem-solving abilities
- Eagerness to tackle challenges
- Ability to meet tight deadlines
- Confidence to work independently while maintaining integrity and efficiency under pressure
- Flexibility to work within the hours of 7am - 7pm and travel as necessary
Benefits of the Role
- A valuable opportunity for career advancement
- A workplace culture that prioritizes well-being and balance
- Access to a dedicated team of experts for training and support