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Logistics Officer

1 month ago

Canberra, ACT, Australia Capital Region Community Services Ltd Full time

About the Logistics Officer - Living Well Program

The Logistics Officer within the CRCS Living Well Program has a critical role in ensuring high-level coordination of rosters for care workers and scheduling of transport services for older people. The incumbent will be caring and respectful, with a solid understanding of how the support enables individuals to live with independence, social connection, and dignity.

The Logistics Officer will have a keen eye for detail, be customer-focused, highly organized, capable of working in a fast-paced environment, and able to negotiate and manage relationships with a diverse range of stakeholders. With a solid knowledge of HR, the incumbent will be able to interpret industrial instruments, understand and manage work health and safety requirements, as well as a solid knowledge of person-centered practice to support the choices and preferences of individuals in the provision of their care and support.

About the Living Well Program

The Living Well Program at CRCS provides high-quality, person-centered care and support to older people living at home through the Commonwealth Home Support Program (CHSP) and Home Care Packages (HCP). In addition, the service provides short-term transport to people requiring transport to access medical services (CATS) as well as a Community Bus Service and transport to people living with a disability funded through the National Disability Insurance Scheme (NDIS).

Key Responsibilities

  • Rostering Care Workers to undertake care and support for participants utilizing the TurnPoint software system
  • Scheduling transport services for participants utilizing the TRIPS software system
  • Supporting payroll processes from rosters for care workers
  • Supporting participants to access CRCS Services
  • Completing all administrative requirements
  • Preparing information for reporting requirements

Requirements

  • Qualification in HR, or Aged Care, or equivalent qualification or experience
  • CRCS employees must hold a satisfactory Working with Vulnerable People registration and have this with them at all times whilst employed by CRCS
  • CRCS employees are required to undertake a National Criminal History Clearance by CRCS prior to commencing and every three years thereafter as a condition of employment

What We Offer

  • Discounted early education and care program services and gym membership
  • 15 days personal leave and 17.5% annual leave loading
  • Access to salary packaging up to $15,900 for living expenses and an additional $2650 for Meal and Entertainment allowance
  • Up to 3 additional leave days between Christmas and New Year
  • Genuine flexibility in working hours and location with support for office and/or remote working
  • Commitment to supporting your professional development
  • Access to our Employee Assistance Program

Diversity

We encourage applications from all backgrounds, including Aboriginal and Torres Strait Islander people, LGBTIQ+, those from culturally and linguistically diverse backgrounds, carers, mature age people, and people with lived experience of disability.

About CRCS

Capital Region Community Services (CRCS) provides a wide range of high-quality, integrated, and inclusive programs and services to individuals, families, children, and young people in the Belconnen and wider Capital Region. CRCS works with community members, local organizations, and businesses to develop responsive programs, services, and activities that support self-determination and reduce social isolation. Strong relationships with government and other community services enhance CRCS's capacity to achieve our vision of an inclusive, connected community.