Current jobs related to Team Leader - Joondalup - RAC WA

  • Shift Team Leader

    5 months ago

    Joondalup, Australia Royal Automobile Club of WA Full time

    Joondalup / Hybrid - Shifts: Rotational 6 am - 2 pm & 3 pm - 11 pm, Alternating Weekends - Salary: Competitive + Super + 10% Shift Allowance Our Sales and Service contact centre support over 1 million RAC members providing exceptional member experiences every day. At the heart of it all, helping members through breakdowns, consulting on the best products to...

  • Team Leader

    4 weeks ago

    Joondalup, Australia RAC WA Full time

    Lead a Team of Customer Service and Sales ProfessionalsRAC WA is seeking a seasoned customer service professional to lead our dedicated team of frontline sales and service consultants. As a Team Manager, you will have the opportunity to inspire and motivate your team to achieve individual and collective targets.Key Responsibilities:Lead and develop a team of...

  • Team Leader

    4 weeks ago

    Joondalup, Australia RAC of WA Full time

    RAC of WA is seeking a seasoned customer service professional to lead our dedicated team of frontline sales and service consultants in our Contact Center. As a Team Manager, you will have the opportunity to inspire and motivate a team to achieve individual and collective targets, while providing ongoing coaching and mentoring to support career...

  • Executive Retail Team Leader

    2 days ago

    Joondalup, Australia Frontline Retail WA Full time

    We are seeking a strong Executive Retail Team Leader for our Joondalup store, part of a global leader in women's fashion with 140 stores across Australia and New Zealand.This exciting role offers a base salary of up to $62,000 + Super, company support with opportunity for growth, staff discounts, ongoing training and support, Tuesday - Saturday roster, and...

  • Store Team Leader for Fast Fashion Brand

    2 days ago

    Joondalup, Australia Johnny Bigg Full time

    At Johnny Bigg, we're seeking a skilled Store Team Leader to join our team in Joondalup, WA. The ideal candidate will have a strong background in retail management and be passionate about delivering exceptional customer service.About the RoleThis is an exciting opportunity to lead a high-performing store team and contribute to the success of our fast-paced...

  • Concession Team Leader

    2 weeks ago

    Joondalup, Australia Frontline Retail WA Full time

    About Frontline Retail WA, a leading retail company, we are seeking a highly skilled Concession Supervisor to join our team.The Role:The Concession Supervisor will be responsible for driving sales, leading a team, and maintaining high standards.Key Responsibilities:Lead daily concession operations and motivate a talented team.Deliver exceptional customer...

  • Returns Team Leader

    7 days ago

    Joondalup, Australia JB Hi-Fi Full time

    Returns Team Member Role SummaryThis is a key position within our Home Delivery Centre (HDC) that focuses on the timely and efficient return of faulty, defective, and damaged bulky goods. The Returns Team Member will be responsible for managing escalated customer returns, ensuring prompt and effective resolution, and communicating improvement...

  • Team Leader

    1 month ago

    Joondalup, Australia Edith Cowan University Full time

    As the Team Leader for Future Student Enquiries, you will take on a hands-on, people-centered role. On a daily basis, you’ll oversee our Future Student Enquiries function, directly managing a Coordinator and Senior Officers, while leading a team of up to 20 individuals dedicated to supporting ECU’s growth objectives. **What You’ll Do**: **Provide...

  • Store Leader

    5 months ago

    Joondalup, Australia Lorna Jane Full time

    At Lorna Jane our mission is to inspire you to live a life you love, through Active Living We are a global retailer and are proud to empower women to be the best versions of themselves! We work together to bring our Big 5 values to life and this is how we achieve our success. We have an exciting opportunity for an experience Store Leader to lead the team...

  • Store Leader

    5 months ago

    Joondalup, Australia Lorna Jane Full time

    At Lorna Jane our mission is to inspire you to live a life you love, through Active Living We are a global retailer and are proud to empower women to be the best versions of themselves! We work together to bring our Big 5 values to life and this is how we achieve our success. We have an exciting opportunity for an experienced Store Leader to lead the team...

  • Service Leader

    3 weeks ago

    Joondalup, Australia Camp Australia Full time

    We are seeking a highly motivated and enthusiastic Service Leader to join our team in Landsdale, WA. As a Service Leader, you will play a key role in delivering high-quality before and after-school care and vacation care services to children in our partner school.The ideal candidate will have a Diploma in Childcare or equivalent and be able to form positive...

  • Sales Team Leader

    1 month ago

    Joondalup, Australia The Good Guys Full time

    **Job no**:TL 008 **Work type**:Permanent Full Time **Location**:WA - Metro **Categories**:Sales **Advertised**:03 Oct 2024 W. Australia Standard Time **Applications close**:03 Nov 2024 W. Australia Standard Time **About Us** At The Good Guys we‘re driven by our purpose to help families live better for less. Part of Australia’s largest and fastest...

  • Room Leader Position

    3 weeks ago

    Joondalup, Australia Ngala Community Services Full time

    About the RoleWe are seeking a highly skilled and experienced Early Childhood Educator to join our team as a Room Leader. As a key member of our Centre team, you will be responsible for delivering high-quality child-focused care to children aged 0-6 years.As a Room Leader, you will work closely with our team of Early Childhood Educators to develop and...

  • Transformational Change Leader

    3 weeks ago

    Joondalup, Australia Edith Cowan University Full time

    Job Title: Transformational Change Leader About the Role: We are seeking a skilled Transformational Change Leader to join our team at Edith Cowan University. As a key member of our University Program Management Office, you will play a critical role in guiding and supporting staff and students through the transition to our new City Campus. Key...

  • Service Leader

    3 weeks ago

    Joondalup, Australia Camp Australia Full time

    We are seeking a dedicated and enthusiastic Service Leader to lead our team in Landsdale, WA. The successful candidate will be responsible for delivering high-quality service to children in the school we partner with.The Service Leader will support the development and maintenance of a fun, safe, and compliant program, creating daily plans and organizing...

  • Fun Squad Leader

    5 months ago

    Joondalup, Australia Timezone Full time

    Who are we? Timezone is an energetic and upbeat entertainment destination where guests come for the excitement and our FunSquad stay for the FUN! Timezone is proudly a part of The Entertainment and Education Group (TEEG), one of the world’s LARGEST entertainment brands and includes our other brands Kingpin and Zone Bowling. Across Australia and NZ we have...

  • Retail Department Leader

    2 months ago

    Joondalup, Australia Officeworks Full time

    About UsAt Officeworks, we're committed to delivering exceptional customer experiences. As a Retail Department Leader, you'll be at the forefront of this mission, leading a team of retail rockstars to achieve sales targets and KPIs.About the RoleDevelop and implement strategies to drive customer satisfaction and loyalty.Lead and motivate your team to achieve...

  • Service Leader- Landsdale

    2 months ago

    Joondalup, Australia Camp Australia Full time

    We are searching for our next Full-time Service Leader to lead our amazing team in Landsdale WA The Service Leader supports the delivery of our service to provide before and after-school care and vacation care for children in the school we partner with. We are continually improving the quality of our Service Delivery as we strive to deliver Service...

  • Assistant Store Leader

    5 months ago

    Joondalup, Australia Lorna Jane Full time

    At Lorna Jane our mission is to inspire you to live a life you love, through Active Living We are a global retailer and are proud to empower women to be the best versions of themselves! We work together to bring our Big 5 values to life and this is how we achieve our success. We have an exciting opportunity for a part-time Assistant Store Leader to join the...

  • Room Leader Position

    1 month ago

    Joondalup, Australia Ngala Community Services Full time

    About the RoleWe are seeking a highly skilled and dedicated Room Leader to join our team at Ngala Early Learning Joondalup. As a key member of our Centre, you will play a vital role in delivering high-quality child-focused care to children aged 0-6 years.Key ResponsibilitiesLead a team of Early Childhood Educators to provide exceptional care and education to...

Team Leader

2 months ago

Joondalup, Australia RAC WA Full time

About RAC WA

RAC WA is a leading member-based organisation dedicated to delivering exceptional value to its members. As a purpose-driven organisation, we strive to create a better Western Australia for all.

Job Summary

We are seeking an experienced Team Manager to lead our Contact Center team in Joondalup and West Perth. As a key member of our operations team, you will be responsible for driving sales and service excellence, while fostering a positive and inclusive work environment.

Key Responsibilities

  • Lead and Inspire
    • Lead a team of customer service and sales professionals to achieve individual and collective targets
    • Provide ongoing coaching and mentoring to support career development
  • Customer Focus
    • Address member concerns promptly and effectively to ensure a positive resolution
  • Operations Management
    • Monitor day-to-day operations to ensure execution of strategies and initiatives

Requirements

To be successful in this role, you will need:

  • A seasoned customer service professional with management experience, ideally in a busy, multi-tasking contact centre environment
  • Strong leadership and interpersonal skills with the ability to motivate and develop team members
  • Experience in working to and achieving KPIs/targets
  • Creating a cohesive and collaborative work environment
  • Excellent communication skills with the ability to listen and relate well to others
  • Ability to demonstrate empathy and resilience in difficult situations
  • Strong computer literacy and ability to use multiple applications at once while having engaging conversations

What We Offer

As a member of our team, you can expect:

  • A secure, full-time, permanent position working within your local community
  • Genuine career development pathways, supported by ongoing training and mentorship, offering tangible advancement opportunities
  • Free Roadside Assistance and discounts on RAC products and services
  • An inclusive and supportive environment, enabling all abilities to strive for success
  • Member benefits and opportunities to join a very active Social Club

How to Apply

Express your interest in this exciting opportunity by submitting your application through our online portal.