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Benefits Operations Professional
3 weeks ago
We are seeking a highly analytical individual to support the operational execution of employee benefits programs across our organization. In this role, you will be a key player in ensuring the accuracy and consistency of benefits data, while collaborating with vendors and internal stakeholders to resolve escalated issues.
Key Responsibilities:- Act as a subject matter expert on the day-to-day operations of health, welfare, and retirement benefit plans.
- Analyze, audit, and reconcile benefits data across systems to ensure accuracy and consistency.
- Collaborate with vendors and internal stakeholders to resolve escalated benefits issues and service disruptions.
- Ensure compliance with all applicable federal, state, and local regulations.
- Identify trends and process inefficiencies, recommend and implement process improvements.
- Develop and maintain standard operating procedures, workflows, and process documentation.
- Generate regular and ad-hoc reports on benefit metrics, enrollment activity, and plan performance.
- Bachelor's degree in Human Resources, Business Administration, or a related field.
- At least 2 years of experience in benefits administration, with a strong focus on operational processes and data management.
- Proficiency in HRIS and benefits administration platforms.
- Strong analytical skills and attention to detail.
- Solid understanding of employee benefits regulations and compliance requirements.
- Effective communication skills.
- Strong organizational skills and ability to manage multiple priorities.
This is a hybrid position with a confirmed expectation of days in office.
We are an equal opportunity employer and welcome applicants from diverse backgrounds.
