Residential Team Lead for AOD Services

2 days ago


Surry Hills, New South Wales, Australia The Salvation Army Full time

A Leader in Addiction Support

We are seeking a dedicated professional to lead our team of support workers in delivering high-quality residential AOD services. If you have experience in supervising staff and a passion for making a difference, we invite you to review this exciting opportunity.

About The Salvation Army

The Salvation Army is a Christian movement and one of Australia's largest charities, helping thousands of Australians every year. We offer the chance to use your skills and expertise to make a real impact on people's lives.

Why This Role Matters

As one of Australia's leading providers of alcohol and other drug services, we offer a range of programs including harm reduction and primary health services. Our William Booth House facility provides a safe and supportive environment for individuals struggling with addiction.

This role will see you lead a high-functioning team to deliver person-centred services, working closely with multidisciplinary staff and stakeholders to achieve exceptional outcomes. With a strong focus on teamwork and collaboration, we strive to create a positive and inclusive work environment that supports the well-being of our staff and clients alike.

About the Role

We are seeking a values-driven leader to oversee the day-to-day operations of service delivery, ensuring targets and organisational standards are met. Key responsibilities include line managing support workers, building referral pathways, and facilitating educational sessions with local school groups.

This permanent, full-time position comes with a competitive salary package, including NFP benefits such as tax-free salary packaging and meals/entertainment allowance. As a registered charity, we also offer flexible working conditions, health discounts, and opportunities for career development.

You Will Succeed
  • Lead an effective team to deliver high-quality services, achieving service delivery targets and organisational standards.
  • Develop and maintain strong referral pathways with internal and external stakeholders.
  • Facilitate educational sessions with local school groups as required.
  • Line manage and supervise support workers and senior support worker.
You Will Have
  • A degree qualification in AOD, community services or related field, or demonstrated high level of sector knowledge and skills.
  • Relevant experience in supervising staff.
  • A current NSW Driver License.
What We Offer

At The Salvation Army, we pride ourselves on providing a purpose-driven career with positive social and sustainable outcomes. Our benefits package includes:

  • NFP salary packaging ($15,900 tax free) plus meals and entertainment benefit ($2,650).
  • Flexible working conditions.
  • Health, fitness and financial discounts/benefits.
  • Paid parental leave – 12 weeks.
  • Up to 8 weeks leave per year through our purchase leave scheme.
  • Opportunity for career development.
  • An inclusive culture of dedicated, passionate and professional team members.
  • Employee Assistance Program – Independent confidential counselling service.


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