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Retail Store Team Lead

1 month ago

Ringwood East, Victoria, Australia Vinnies Australia Full time

About Vinnies Victoria

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We are the St Vincent de Paul Society Victoria, or Vinnies Victoria, a not-for-profit organisation that has been providing support to people in need for over 165 years. Our services and programs include soup vans, education programs, home visitation programs, and more.

About the Role: Retail Store Team Lead

We are seeking an experienced retail store team leader to join our team at Ringwood. As a retail store team lead, you will be responsible for leading a diverse team of volunteers and staff, coaching and mentoring them to achieve sales growth and provide excellent customer service.

Key Responsibilities:

  • Lead and motivate a team of staff and volunteers to achieve sales targets and improve customer satisfaction.
  • Coach and mentor team members to develop their skills and knowledge in visual merchandising, customer service, and sales techniques.
  • Work collaboratively with the wider Vinnies team to achieve organisational goals and objectives.

About You:

To be successful in this role, you will have a proven track record of leadership and management experience, particularly in retail environments. You will be passionate about delivering exceptional customer service, results-driven, and have a positive attitude towards teamwork and collaboration. You will also have excellent communication and interpersonal skills.

What We Offer:

  • A competitive salary package of $65,000 - $70,000 per annum, depending on experience.
  • The opportunity to work for a values-driven organisation that makes a real difference in the lives of people in need.
  • A supportive and collaborative team environment.
  • Ongoing training and development opportunities.

About Vinnies Victoria

Vinnies Victoria is committed to creating a fairer society by supporting people who are experiencing disadvantage. We believe everyone deserves access to essential goods and services, and we work tirelessly to ensure that no one is left behind. If you share our vision and values, we would love to hear from you.