Front Desk Representative
1 week ago
Company Overview
">Oaks Hotels is a leading hospitality provider, renowned for delivering exceptional experiences to our guests. We are dedicated to creating memorable moments and fostering a culture of warmth and inclusivity.
">Estimated Salary
">AU$55,000 - AU$65,000 per annum, depending on experience and qualifications.
">Job Description
">We are seeking a skilled Front Desk Representative to join our team, responsible for providing world-class customer service and ensuring seamless guest experiences. Your warm and welcoming demeanor will make our guests feel at home from the moment they step into our hotel.
">Your key responsibilities will include:
">- ">
- Welcome and check-in guests in a friendly and efficient manner">
- Communicate professionally with guests and colleagues, ensuring all queries are resolved promptly and effectively">
- Make bookings and assist guests with their stay, providing expert knowledge of local attractions and dining options">
- Assist guests during their stay, resolving any issues or concerns in a timely and professional manner">
- ">
Required Skills and Qualifications
">To be successful in this role, you will require:
">- ">
- Previous experience in a hotel or customer service environment">
- Excellent written and verbal communication skills">
- Exceptional customer service skills and an unwavering positive attitude">
- The ability to successfully provide a high level of customer satisfaction">
- Professional presentation essential">
- Availability to work a variety of shifts on a full-time basis, including weekends and public holidays">
- ">
About Us
">Oaks Hotels is a dynamic and growing organization, committed to delivering exceptional experiences to our guests. Our team members are passionate about providing warm and personalized service, making every guest feel welcome and valued.
">We offer a range of benefits, including competitive salaries, opportunities for career advancement, and a comprehensive training program.
">If you are a motivated and customer-focused individual, passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.
">Contact Information
">Please submit your application, including your resume and a cover letter outlining your relevant experience and qualifications.
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