Front Desk Representative

1 week ago


Cable Beach, Australia Oaks Hotels Full time

Company Overview

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Oaks Hotels is a leading hospitality provider, renowned for delivering exceptional experiences to our guests. We are dedicated to creating memorable moments and fostering a culture of warmth and inclusivity.

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Estimated Salary

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AU$55,000 - AU$65,000 per annum, depending on experience and qualifications.

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Job Description

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We are seeking a skilled Front Desk Representative to join our team, responsible for providing world-class customer service and ensuring seamless guest experiences. Your warm and welcoming demeanor will make our guests feel at home from the moment they step into our hotel.

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Your key responsibilities will include:

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  • Welcome and check-in guests in a friendly and efficient manner">
  • Communicate professionally with guests and colleagues, ensuring all queries are resolved promptly and effectively">
  • Make bookings and assist guests with their stay, providing expert knowledge of local attractions and dining options">
  • Assist guests during their stay, resolving any issues or concerns in a timely and professional manner">
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Required Skills and Qualifications

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To be successful in this role, you will require:

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  • Previous experience in a hotel or customer service environment">
  • Excellent written and verbal communication skills">
  • Exceptional customer service skills and an unwavering positive attitude">
  • The ability to successfully provide a high level of customer satisfaction">
  • Professional presentation essential">
  • Availability to work a variety of shifts on a full-time basis, including weekends and public holidays">
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About Us

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Oaks Hotels is a dynamic and growing organization, committed to delivering exceptional experiences to our guests. Our team members are passionate about providing warm and personalized service, making every guest feel welcome and valued.

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We offer a range of benefits, including competitive salaries, opportunities for career advancement, and a comprehensive training program.

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If you are a motivated and customer-focused individual, passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.

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Contact Information

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Please submit your application, including your resume and a cover letter outlining your relevant experience and qualifications.



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