Construction Insurance Operations Director

1 week ago


Clayton South, Victoria, Australia Fetch Full time

Company Overview

Our company is a reputable and fast-growing organisation at the forefront of insurance construction and property services. We strive to deliver top-quality service to our clients.

About the Role

We are seeking an experienced Operations Director to lead our operations team in South-East VIC. The ideal candidate will have 5-10+ years of senior management experience in the construction or property sector, strong commercial acumen, and excellent communication skills.

Key Responsibilities

  1. Manage the end-to-end operations of the repairs team, ensuring quality and safety standards are met.
  2. Develop and maintain professional relationships with internal and external stakeholders.
  3. Drive a positive culture focused on solutions and continuous improvement.
  4. Lead and coach staff, handling performance and development.
  5. Ensure timely reporting and updates on projects, KPIs, and compliance with policies.
  6. Oversee project margins and defect management to meet business objectives.
  7. Deliver high standards of customer service aligned with company values.

What We Offer

  • An attractive salary package of $120K - $150K + Super, reflecting the ideal candidate's experience and qualifications.
  • Positive, solutions-driven work culture.
  • Professional development and training programs.
  • Great team environment with supportive leadership.


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