Financial Services Representative

1 week ago

Nowra, New South Wales, Australia IMB Bank Full time
About the Role

We are seeking an enthusiastic Financial Services Representative to join our team in providing exceptional customer service and support to IMB customers across the Nowra region.

Key Responsibilities:
  • Interact with customers via various channels, including face-to-face, phone, and online, to assist with their banking and insurance needs.
  • Explore opportunities to find suitable financial solutions that may enhance customers' positions.
  • Utilize technology, systems, and digital platforms for cash handling and balancing.
  • Collaborate with your Manager and team to achieve branch goals and objectives.
  • Maintain high operational adherence to company and regulatory standards, policies, and procedures.
Requirements:
  • Experience in sales and service, preferably in retail, banking, or hospitality industries.
  • Cash handling experience and attention to detail.
  • A learning mindset and ambition to build a career in the banking industry.
  • An aptitude for technology and proficiency in MS Office programs/apps.
  • Honesty and integrity, with a commitment to following procedures and policy in a regulated environment.
  • A flexible approach in the workplace, with the ability to take initiative, prioritize work, and problem-solve.
  • A genuine desire to help people and work collaboratively as part of a team.
What We Offer:
  • A supportive culture that prioritizes employee wellbeing and inclusion.
  • Competitive remuneration.
  • Wellbeing days.
  • Product concessions.
  • Paid parental leave.
  • Purchased leave options.
  • Study assistance.
  • Corporate uniform.
  • Genuine investment in your learning and professional growth.
About Us:

IMB Bank is a leading member-owned bank offering a comprehensive range of products and services in both retail and business banking. With over 144 years of history, we're committed to providing simple, competitive, and authentic banking that benefits our members and communities.

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