Fuel Logistics Coordinator

1 week ago

Melbourne, Victoria, Australia Viva Energy Australia Full time
About Viva Energy

Viva Energy Australia is a leading provider of energy solutions, committed to supporting our evolving energy needs and helping to build a secure and sustainable energy future. Our energy helps people reach their destinations, fuels industries, support local businesses and communities.

Job Overview

The Fuel Logistics Coordinator will play a critical role in the safe delivery of fuel to our retail and commercial customer network. This is an exciting opportunity for someone with a passion for logistics and supply chain management to join a dedicated and supportive team.

Key Responsibilities
  • Manage incoming requests related to the safe loading and delivery of fuel to customers via phone and email.
  • Process changes to the plan when unforeseen issues arise due to vehicle breakdowns, traffic delays, product supply issues etc.
  • Ensure all relevant data such as dips, densities, tank status, terminal and site outages are captured accurately.
  • Provide excellent customer service through the timely and accurate resolution of all queries.
  • Work closely with the planning team to ensure the most efficient use of the available fleet, focusing on balancing customer service versus cost.
  • Be committed to safety and willing to intervene if necessary.
About You
  • Previous experience in transport or customer service.
  • Relevant road transport logistics or supply chain experience advantageous, but not essential.
  • Good computer literacy, including the use of Microsoft Office.
  • Proficient problem-solving skills and ability to think laterally to achieve favourable outcomes for customers.
  • Well-developed communication skills, including written, verbal, and listening skills to ensure clear and accurate communication with both internal and external stakeholders.
  • High attention to detail and ability to enter information accurately.
  • Ability to maintain a positive attitude, especially when managing varying priorities under time pressure.
  • Equally comfortable working as part of a team or independently.
Benefits
  • A competitive salary of $85,000 - $95,000 per annum, depending on experience.
  • A range of benefits, including flexible working arrangements, access to wellness initiatives, and a generous parental leave package.
  • The opportunity to work in a dynamic and supportive team environment.
  • Professional development opportunities to help you grow your career.

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