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Senior Infrastructure Services Specialist
2 months ago
We are seeking a highly skilled and experienced Senior Infrastructure Services Specialist to join our team at eFinancialCareers Ltd. As a key member of our infrastructure services team, you will be responsible for leading and supporting our complex mainframe environment.
Key Responsibilities- Support the mainframe service, working closely with our L1 partner, vendors, and third-party suppliers to ensure technical delivery and validation of approved implementations and proposed configurations.
- Develop and maintain technical solutions within the mainframe, ensuring that detailed design and operations are fit for purpose.
- Provide expert technical advice and superior customer service for resolution of complex problems/incidents or implementation of major changes.
- Evaluate and deliver technical changes, providing subject matter expertise to validate provided proposals and implementation plans.
- Drive the assessment of root causes and corrective actions, ensuring that our mainframe infrastructure is optimized for performance and capacity.
- 10+ years' relevant experience in mainframe performance and capacity planning.
- 7+ years' experience in a complex IT infrastructure environment, incorporating planning, implementation, operational management, configuration, and maintenance.
- Experience with TDS (Tivoli Decision Support for z/OS), IZPCA (IBM Z Performance and Capacity Analytics), and SAS/MXG.
- Full understanding of IBM Z Systems (IBM z15) and operations.
- Experience with investigating performance issues on mainframe.
- Knowledge of other system products such as z/OS (z O/S 2.5), IMS, CICS, DB2.
- Solid understanding of capacity planning concepts, including producing capacity plans.
- Experience with z Series Hardware, processor, DASD, tape, and strong understanding of components that comprise the mainframe environment.
- Advanced analysis, problem-solving, troubleshooting, and consultative skills.
- Strong attention to detail.
- Excellent verbal and written communication skills.
- Tertiary qualifications in IT or related discipline, or equivalent experience.
- Relevant technical certifications desirable.
eFinancialCareers Ltd. is a leading provider of financial career solutions. We are committed to creating a supportive culture and inclusive workplaces, branches, products, and services for our customers, employees, and community. We invite candidates of all ages, genders, sexual orientation, cultural backgrounds, people with disability, neurodiverse individuals, and Indigenous Australians to apply.
