Earth Sciences Transition Expert

7 days ago


Perth, Western Australia beBeeCustomerSupport Full time $90,000 - $125,000
About the Role

We are seeking a driven professional to join our APAC team as a Customer Success Specialist. This position is responsible for driving customer engagement and support using Micromine Origin software.

You will analyze usage data, provide technical support, and escalate complex issues as required.

  • Analyze usage data to determine trends and identify customers who need further support.
  • Provide technical support to customers with active Micromine licences.
  • Document all support issues in the company's database.
  • Evaluate enhancement requests, bugs, and development issues with the product development team.
About You

You have a proven background in earth sciences and are keen to transition into the software industry.

Key Requirements
  • Tertiary qualification in earth sciences or engineering.
  • Experience in exploration or mining environments.
  • Strong technical skills in geology and familiarity with mining software.
  • Excellent communication and interpersonal skills.
Benefits

If you are passionate about helping clients succeed through technology, we encourage you to apply for this exciting opportunity.



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