Customer Service Representative and Administrative Support Officer
3 weeks ago
About the Role
This part-time position at Sureway Eltham office requires a customer-focused and organized individual to manage reception duties. As the first point of contact for visitors, the successful applicant will handle the flow of people in a professional manner within a confidential environment.
The role involves managing incoming calls and emails, distributing mail, invoicing, and database administration. Key responsibilities include greeting visitors, answering and redirecting phone calls, filing management, providing administrative support to psychologists, and making appointments.
Key Benefits
- Comprehensive onboarding and staff development program
- Work laptops for all employees
- Values-based reward program
- Flexible working environment with a focus on work-life balance
- Birthday leave
- Additional week of leave after 3 years of service
The successful applicant will be required to undertake a National Police Check and relevant state-based screens. They must also have the right to work in Australia.
What We Offer
Sureway celebrates diversity and welcomes applications from people of all backgrounds, including Aboriginal & Torres Strait Islander peoples, individuals with disabilities, LGBTIQA+ communities, and those from culturally and linguistically diverse backgrounds.
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