Service Desk Officer Trainee
2 weeks ago
About the Role
We are seeking a highly motivated and enthusiastic Service Desk Officer Trainee to join our team at Essential Energy. As a Service Desk Officer Trainee, you will play a pivotal role in providing centralised remote support and service to our business, utilising both proactive and reactive means via phone and email.
You will be responsible for managing incidents through to resolution, communicating with technical staff and customers to ensure satisfactory outcomes. This is a one-year program that combines structured training from our external training providers with on-the-job experience.
About You
We are looking for a passionate individual who is excited to start their career within a supportive and inclusive team. As a Service Desk Officer Trainee, you will have the opportunity to work outdoors while gaining a nationally recognised qualification and making positive contributions to your local community.
Why Essential Energy
We offer competitive remuneration commensurate with skills and experience, as well as 16% superannuation. Our employee benefits include Fitness Passport, Apple, JB Hi-Fi and Dell Employee Purchase Programs, and 26 weeks paid parental leave for primary and secondary carers.
About Us
We are proud to be recognised as a leading energy network that adapts to new and emerging energy generation technologies while meeting the energy needs of customers. Our team is committed to innovation, collaboration, and delivering the energy of the future to the people who need it today.
Eligibility
To be eligible to apply, you must have Australian or New Zealand citizenship or permanent resident status. We are committed to increasing the representation of Aboriginal and/or Torres Strait Islander people in our workforce and encourage applications from eligible candidates.
-
Service Desk Officer Trainee
1 month ago
Port Macquarie, New South Wales, Australia Essential Energy Full timeAbout the RoleWe are seeking a highly motivated and enthusiastic individual to join our team as a Service Desk Officer Trainee. As a key member of our support team, you will provide centralised remote support and service to our business, managing incidents through to resolution and communicating with technical staff and customers to ensure satisfactory...
-
Service Desk Officer Trainee
2 months ago
Port Macquarie, New South Wales, Australia Essential Energy Full timeAbout the RoleService Desk Officer TraineeAs a Service Desk Officer Trainee at Essential Energy, you will play a pivotal role in delivering exceptional customer service and support to our business. This will involve providing proactive and reactive support via various channels, managing incidents through to resolution, and collaborating with technical staff...
-
Service Desk Officer Trainee
6 days ago
Port Macquarie, New South Wales, Australia Essential Energy Full timeAbout the RoleWe are seeking a highly motivated and enthusiastic individual to join our team as a Service Desk Officer Trainee. As a key member of our support team, you will provide centralised remote support and service to our business, managing incidents through to resolution and communicating with technical staff and customers to ensure satisfactory...
-
Service Desk Officer
1 day ago
Port Macquarie, New South Wales, Australia Essential Energy Full timeAbout the RoleWe are seeking a skilled Service Desk Officer to provide centralised remote support and service to our business. As a key member of our team, you will be responsible for managing incidents and service requests through to resolution, escalation, and closure.Key Responsibilities:Provide first-level technical customer support services following...
-
Service Desk Officer
4 days ago
Port Macquarie, New South Wales, Australia Essential Energy Full timeAbout the RoleAs a Service Desk Officer at Essential Energy, you will play a crucial part in providing centralised remote support and service to the business. This will involve both proactive and reactive means via customer phone calls and email. Your key responsibilities will include managing incidents and service requests through to resolution, escalation,...
-
Service Desk Officer
6 days ago
Port Macquarie, New South Wales, Australia Essential Energy Full timeAbout the RoleWe are seeking a highly skilled Service Desk Officer to join our team at Essential Energy. As a Service Desk Officer, you will be responsible for providing centralised remote support and service to our business. This will involve providing first-level technical customer support services, managing incidents and service requests, and escalating...
-
Energy Support Specialist
1 month ago
Port Macquarie, New South Wales, Australia Essential Energy Full timeAbout the RoleWe are seeking a highly motivated and enthusiastic individual to join our team as a Service Desk Officer Trainee.As a Service Desk Officer Trainee, you will play a pivotal role in providing centralised remote support and service to our business, utilising both proactive and reactive means via phone and email.You will be responsible for managing...
-
Customer Service Trainee
3 weeks ago
Port Macquarie, New South Wales, Australia Essential Energy Full timeAbout UsEssential Energy is a leading energy network company that values diversity, autonomy, and employee well-being. We prioritize our customers' needs and strive to deliver safe and reliable power.Job SummaryWe are seeking a Customer Service Trainee to join our team. As a Customer Service Trainee, you will learn how to provide excellent customer service...
-
Customer Service Trainee
3 weeks ago
Port Macquarie, New South Wales, Australia Essential Energy Full timeAbout Essential EnergyWe're a unique organisation that values diversity, empowers autonomy, and prioritises well-being. We're committed to delivering safe and reliable power to regional, rural, and remote communities.Customer Service Trainee RoleAs a Customer Service Trainee, you'll join our Customer Service team and learn how to provide exceptional customer...
-
Customer Service Trainee Position
1 month ago
Port Macquarie, New South Wales, Australia Essential Energy Full timeAbout the RoleWe are seeking a passionate and dedicated individual to join our Customer Service team as a Customer Service Trainee. As a Customer Service Trainee, you will play a pivotal role in providing our customers with a positive customer experience.Key ResponsibilitiesProvide exceptional customer service and support to our customersLearn and develop...
-
Customer Service Trainee Position
1 month ago
Port Macquarie, New South Wales, Australia Essential Energy Full timeAbout the RoleWe are seeking a passionate and dedicated individual to join our Customer Service team as a Trainee. As a Customer Service Trainee, you will play a pivotal role in delivering exceptional customer experiences and ensuring the safe and reliable supply of power to our customers.Key ResponsibilitiesProvide excellent customer service and support to...
-
Customer Service Trainee Position
1 week ago
Port Macquarie, New South Wales, Australia Essential Energy Full timeAbout the RoleWe are seeking a passionate and dedicated individual to join our Customer Service team as a Trainee. As a Customer Service Trainee, you will play a pivotal role in delivering exceptional customer experiences and ensuring the safe and reliable supply of power to our customers.Key ResponsibilitiesProvide excellent customer service and support to...
-
Customer Service Trainee
1 week ago
Port Macquarie, New South Wales, Australia Essential Energy Full timeAbout Essential EnergyWe're a unique organisation that values your voice, empowers your autonomy, recognises the strength in diversity, and prioritises your well-being while offering attractive remuneration and benefits.Our MissionWe're committed to delivering safe and reliable power to our customers while making a meaningful impact on regional, rural, and...
-
Customer Service Trainee Position
2 weeks ago
Port Macquarie, New South Wales, Australia Essential Energy Full timeAbout the Customer Service Trainee RoleEssential Energy is seeking a motivated and enthusiastic individual to join our Customer Service team as a Trainee. This role offers a unique opportunity to gain valuable skills and experience in a supportive and inclusive team environment.Key Responsibilities:Deliver exceptional customer experiences through effective...
-
Customer Service Trainee
5 days ago
Port Macquarie, New South Wales, Australia Essential Energy Full timeAbout the RoleWe are seeking a Customer Service Trainee to join our team at Essential Energy. As a Customer Service Trainee, you will be responsible for providing excellent customer service to our customers, ensuring that they receive safe and reliable power.Key ResponsibilitiesProvide customer-centric service to our customersEnsure everyday excellence in...
-
Customer Service Trainee
1 month ago
Port Macquarie, New South Wales, Australia Essential Energy Full time{"h1": "Customer Service Trainee Role at Essential Energy", "p": "At Essential Energy, we're committed to delivering safe and reliable power to our customers. As a Customer Service Trainee, you'll play a pivotal role in providing exceptional customer experiences and ensuring our customers receive the best possible service.In this role, you'll have the...
-
Customer Service Trainee
13 hours ago
Port Macquarie, New South Wales, Australia Essential Energy Full timeAbout the RoleWe are seeking a Customer Service Trainee to join our team at Essential Energy. As a Customer Service Trainee, you will play a pivotal role in delivering exceptional customer experiences and ensuring the safe and reliable supply of power to our customers.Key ResponsibilitiesProvide excellent customer service and support to our customersLearn...
-
Customer Service Trainee
1 month ago
Port Macquarie, New South Wales, Australia Essential Energy Full timeAbout Essential EnergyWe're a unique organisation that values your voice, empowers your autonomy, recognises the strength in diversity, and prioritises your well-being while offering attractive remuneration and benefits.Our MissionWe're committed to delivering safe and reliable power to our customers while making a meaningful impact on regional, rural, and...
-
Front Desk Associate
4 days ago
Port Macquarie, New South Wales, Australia Wyndham Destinations Full timeWe Put the World on VacationAt Wyndham Destinations, our mission is to deliver exceptional experiences for millions of travelers worldwide. Our team of over 19,000 associates works together to put the world on vacation at more than 270 vacation club resort locations across the globe.How You'll ShineAs a Front Desk Associate, you will be responsible for the...
-
Contract Administrator Trainee
3 weeks ago
Port Macquarie, New South Wales, Australia Essential Energy Full timeAbout Essential EnergyWe are a leading energy network that delivers energy to regional, rural, and remote communities. Our team is passionate about making a positive impact on the lives of our customers and the environment.About the RoleWe are seeking a Contract Administrator Trainee to join our team. As a Contract Administrator Trainee, you will be...
