IT Infrastructure Manager
3 weeks ago
About the Role
Ahrens is seeking an experienced IT Infrastructure Manager to lead our growing IT team. The successful candidate will be responsible for maintaining, upgrading, and managing all IT infrastructure, cloud, networks, telephony, and security systems.
This role involves leading a small team of IT support staff and providing hands-on support of IT infrastructure using strong system administration skills.
The IT Infrastructure Manager will be based between our Adelaide and Kingsford, SA offices, depending on preference.
Key Responsibilities
- Manage and oversee all aspects of the organisation's IT infrastructure, including cloud, server, desktop, communications, and security systems.
- Support, configure, and maintain all IT infrastructure, networks, and security systems.
- Manage the IT Help Desk and team to provide effective and timely resolution of requests and incidents.
- Design cost-effective technical solutions that meet business requirements.
- Provide day-to-day technical support for the Group's IT infrastructure, networks, and security systems.
- Design, implement, maintain, and test data backup and recovery processes and procedures.
- Foster innovation by exploring emerging technologies and approaches.
- Develop and implement appropriate cyber security controls, processes, and procedures.
- Lead and deliver IT infrastructure projects, upgrades, replacements, and expansion of systems and networks.
- Develop and maintain appropriate levels of documentation for systems, processes, and procedures.
Skills and Experience
- Significant experience as a Systems Administrator within a medium/large-sized organisation.
- Significant experience with Microsoft infrastructure technologies, including Office 365.
- Significant experience with managing both physical and virtual server environments.
- Experience leading and managing small teams of technical staff.
- Experience with backup and recovery software and methodologies.
- Experience with network management and administration.
- Experience with firewalls and Virtual Private Network clients and servers.
- Experience with endpoint protection systems, email protection systems.
- Some experience supporting and managing databases.
- Knowledge of best practices relating to managing and monitoring server infrastructure.
- Excellent time management, organising, and prioritisation skills.
- Excellent communication skills.
- Proven ability to build strong relationships and manage relevant external service providers.
Why Work at Ahrens
Ahrens is a company that values its people and facilities. We strive for a positive and supportive team culture that embraces diversity and innovation.
In return, we reward those who passionately work towards realising our vision.
Benefits
- Employee Assistance Program, supporting you and your family's health and wellbeing.
- Discounts to some of Australia's leading corporate partners in private health insurance, gyms, travel, clothing, vehicles, and more.
- Generous paid parental leave entitlements to support you and your family.
- Annual Employee Donation Scheme to support a charity/cause of your choice.
- Family, social, and team-building events.
- Opportunities for career progression.
- Friday afternoon team bonding.
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