Fitness Industry Supervisor
3 days ago
Customer Experience Leader
Company Overview:We cater to a diverse community, from fitness enthusiasts to families, offering child-minding services to support parents on their fitness journey.
Key Responsibilities:- Manage customer service interactions, retail sales, and customer retention to ensure exceptional service delivery.
- Lead the Cartel Concierge and Kids Cartel teams to achieve performance targets.
- Oversee inventory for supplements and beverages, motivate the team to hit retail targets, and maintain a well-prepared team during peak hours.
- Customer Focus: A natural relationship builder who thrives on helping others achieve their goals.
- Problem-Solving Skills: Strong ability to resolve issues and empower your team to overcome obstacles.
- Fitness Enthusiasm: A positive role model who embodies healthy values and loves the fitness industry.
- Computer Savvy: Confident in using systems and learning new tools.
- Qualifications: Current First Aid & CPR Certificates (or willing to acquire), and full Australian working rights.
- A Thriving Culture: Be part of the fitness industry's most exciting and rapidly expanding brand.
- Career Growth: Opportunities for training, development, and advancement through our Future Leaders program.
- FREE gym membership to all Fitness Cartel locations.
- Access to Merse Wellness Spas at discounted rates.
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