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Chief Loss Adjuster
2 weeks ago
We are seeking an experienced Claims Officer to join our team.
Key Responsibilities:- Provide exceptional operational and customer service experience for internal and external stakeholders.
- Assist in the growth and retention of business by providing timely and effective solutions.
- Manage fire, theft & total loss claims in line with set procedures and policies.
- Previous experience in motor or general insurance claims is advantageous.
- Strong customer service skills with a highly empathetic approach.
- Excellent communication skills, both verbal and written, with an engaging and courteous phone manner.
- Ability to multitask effectively, managing competing priorities to meet customer needs.
- Exceptional organisational and analytical skills, with the ability to critically assess and prioritise tasks.
- 'Hybrid Working' – a mix of working from home and in the office to enhance work/life balance.
- Our 'Thriving at our Best' wellbeing program, including free holistic wellbeing coaching, nutritional, confidential counselling, financial and legal advice.
- 18 weeks' gender-equal flexible leave for all new parents, including paid super.
- The ability to maximise retirement savings through voluntary super contributions and company matching.
- Income protection insurance & reimbursed Death and Total Permanent Disability insurance premiums.
- Additional leave and support through QBE's Family Domestic Violence First Responder Network.
- Discounts on insurance products, car hire, hotels, goods and services.
We value our employees' experience and are proud to have been recognised for several awards.
How to Apply:Submit your application following the step-by-step process.