Leading Service Designer

2 weeks ago


Sydney, New South Wales, Australia beBeeDesign Full time $162,296 - $262,694
Job Overview

As a Principal Service Designer, you will play a pivotal role in shaping the design of services that millions rely on. This is a unique opportunity to influence how people across NSW experience public services and leave a lasting legacy.

  • You will lead cross-functional service design initiatives that deliver real impact for the people of NSW, working collaboratively with diverse stakeholders to drive inclusive, innovative solutions.
  • Develop actionable insights and compelling service blueprints that guide end-to-end omnichannel service delivery.

The role requires extensive experience in service design, with a portfolio that demonstrates impact across complex environments. You will need to have confidence navigating ambiguity, shaping clarity and direction where problems and priorities may be uncertain or evolving.

About the Team

You will join a multidisciplinary Design team passionate about reimagining how services are delivered to the people of NSW.

What We Offer
  • Competitive salary package
  • Flexible working arrangements
  • Professional development opportunities
  • Collaborative and innovative environment
  • Career progression pathways


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