Application Support Specialist
1 month ago
Job Summary:
DXC Technology is seeking a highly skilled Application Support Analyst to join our team. As a key member of our support team, you will be responsible for providing technical support to our clients, troubleshooting complex issues, and collaborating with internal teams to resolve problems.
Key Responsibilities:
- Provide technical support to clients via phone, email, and chat
- Troubleshoot complex technical issues and provide solutions
- Collaborate with internal teams to resolve problems and improve processes
- Document and maintain knowledge base articles and procedures
- Participate in on-call rotations and provide support outside of regular business hours
Requirements:
- 3+ years of experience in an IT Service Desk or Desktop/Application Support role
- Proven experience supporting and troubleshooting enterprise-level software and websites
- Excellent communication and problem-solving skills
- Ability to work in a fast-paced environment and prioritize tasks effectively
- Knowledge of ITIL principles and practices
What We Offer:
- Competitive salary and benefits package
- Opportunities for career growth and professional development
- Collaborative and dynamic work environment
- Recognition and rewards for outstanding performance
About Us:
DXC Technology is a leading provider of IT services and solutions. We are committed to delivering exceptional service and support to our clients, and we are seeking talented individuals to join our team.
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