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RV Service Ambassador

2 weeks ago

Orange City Council, Australia beBee Careers Full time

The Customer Service Advocate plays a key role in ensuring exceptional customer experiences throughout the entire service process.

Key Responsibilities:

  • Provide top-notch customer service to schedule service appointments in a timely manner.
  • Effectively communicate with customers to understand their RV repair or maintenance needs.
  • Submit detailed repair orders outlining necessary repairs and/or maintenance.
  • Recommend additional products and services that enhance the overall use of their RV.
  • Clearly explain technical issues to customers and recommend solutions.

Qualifications:

  • Previous customer service experience is essential.
  • RV or Automotive Service Writing experience is a plus.
  • Able to multitask and complete tasks efficiently.
  • Must be extremely detail-oriented and organized.
  • Familiarity with MS Office Suite.
  • Valid driver's license.

We offer an attractive compensation package, including medical, dental, vision, life insurance options, paid vacations, and a 401k with company matching. Join our team today and take your career to the next level.