Front Office Team Member

3 weeks ago

Sydney, New South Wales, Australia Accor Full time

**About the Role**


We are seeking a dynamic and energetic people person to join our busy Front Office team as a Full Time All-Rounder. This role will include exposure to all areas of the Front Office function.


**Key Responsibilities**


  • Provide quality service to all guests by responding to their requests promptly, efficiently and courteously during check in, check out and for the duration of their stay
  • Attend to all incoming calls in a professional and polite manner, constantly striving to provide total customer satisfaction

**Requirements**


  • Excellent communication, interpersonal and time management skills
  • A friendly and positive can-do attitude who enjoys working in a team
  • Excellent grooming and presentation standards
  • A passion for the hospitality industry with a drive to deliver exceptional customer satisfaction
  • The ability and flexibility to work various rostered shifts, including early mornings, late evenings and weekends.

**Benefits**


  • Terrific working environment in the beautiful Darling Harbour precinct
  • The opportunity to develop yourself at Accor's flagship property in Australia, working with an exceptional team
  • Discounted Accommodation and Food & Beverage from your Day 1

**About Accor**


Accor Hotels is the world's largest and fastest-growing hotel group with a network of more than 5000 properties in over 100 countries. We offer exceptional opportunities for career development & the opportunity to Work Your Way, across much-loved brands ranging from well-known five-star luxury hotels to budget lodgings all around the world.

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