After-Hours Youth Support Specialist

1 week ago


Shepparton, Victoria, Australia The Salvation Army Full time
About The Salvation Army

The Salvation Army is a Christian movement and one of Australia's largest and most-loved charities, helping thousands of Australians every year find hope in the midst of all kinds of personal hardship.

Why this role matters

The Salvation Army's Youth Services encompasses a range of programs for vulnerable young people, their families, and the community. Our services have a strong focus on prevention and early intervention and enable access to safe accommodation options, holistic case management, community outreach programs, and programs that teach vital independent living skills.

About the role

We are seeking a values-driven and proactive After-Hours Youth Support Worker to provide professional and consistent support to young men and women who are homeless or at risk of experiencing homelessness. You will support the case management team to create a therapeutic environment within the crisis accommodation setting.

Key responsibilities
  • Assist residents to manage and maintain individual and shared living spaces
  • Maintain accurate record keeping that meets legislative standards and are completed within a timely manner
  • Ensure the safe management of the crisis accommodation program after hours in conducting a comprehensive handover to colleagues
  • Conduct case management plans to assist young people to attend appointments relating to health, housing, education, justice, and social inclusion
  • Assist residents with a range of activities in preparing for independent living: meals preparation; life and living skills; health and hygiene; recreation and exercise
  • Assist in the daily cleaning and maintenance of the refuge environment to a high standard
What we offer
  • We offer our eligible employees NFP salary packaging ($15,900 tax-free) plus meals and entertainment benefits
  • Financial discounts/benefits
  • Purpose-driven career which has positive social and sustainable outcomes
  • Employee Assistance Program - Independent confidential counselling service;
  • Opportunity for career development;
  • An inclusive culture of dedicated, passionate, and professional team members
  • Positively supporting and impacting the lives of others through your career contribution


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