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Hotel Service Ambassador

1 week ago

Newcastle, New South Wales, Australia MERCURE IT Part time

Mercure Newcastle is looking for a dynamic and customer-focused individual to join their Part Time Hotel All-Rounder team.

The ideal candidate will have excellent communication skills and be able to deliver service excellence from check-in to check-out and everywhere in between.

Key Responsibilities:
  1. Deliver exceptional service to guests, often being the first point of contact.
  2. Work across multiple departments, including Food & Beverage and Front Desk.
  3. Complete a wide variety of tasks, ensuring every day is different and challenging.
  4. Provide knowledgeable and friendly service to external and internal guests.
  5. Brief guests on hotel facilities and features, promoting Accor Live Limitless membership.

This is an excellent opportunity for someone looking for a sea change and wanting to experience regional Australia.