Position: Restaurant Operations Manager

2 weeks ago


Indooroopilly, Australia Guzman Y Gomez Full time

Restaurant Operations Role

Support the daily management of our Guzman y Gomez restaurants, driving team performance and delivering exceptional guest experiences.

As an Assistant Restaurant Manager, you will contribute to the success of our fast-food business by leading the team through busy service periods, providing crew training, and proactively enhancing guest satisfaction. Your focus will be on inventory and financial management, as well as supporting the restaurant's overall performance.

Key Responsibilities

  • Lead the team during busy service periods, focusing on efficient service delivery and high-quality food preparation.
  • Develop and implement effective training programs to enhance crew performance and promote a culture of excellence.
  • Improve guest satisfaction by actively listening to feedback, addressing concerns, and implementing solutions to enhance the overall dining experience.
  • Support inventory and financial management by monitoring sales, controlling costs, and making data-driven decisions to optimize restaurant performance.
  • Collaborate with the management team to drive business growth, develop strategies, and implement initiatives to improve restaurant efficiency and profitability.

Requirements

  • Proven experience in a high-volume hospitality environment with a focus on team leadership and customer service.
  • Exceptional communication and interpersonal skills to effectively engage with colleagues, management, and guests.
  • Ability to work in a fast-paced environment with a strong focus on multitasking and problem-solving.
  • Passion for delivering exceptional customer service and driving business growth through innovative ideas and solutions.

Benefits

  • Opportunity for career growth and development within a dynamic and supportive team.
  • Competitive salary and benefits package, including quarterly bonuses and free uniforms.
  • Chance to be part of a fast-growing and innovative company that values its employees and provides opportunities for professional growth and development.

We are committed to providing a safe and inclusive work environment, and we encourage applications from diverse candidates.



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