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Sales and Customer Service Representative

2 months ago


Indooroopilly, Australia Medibank Full time
About the Role

We are seeking a highly skilled and customer-focused Sales and Customer Service Consultant to join our team at Medibank's Indooroopilly store.

As a Sales and Customer Service Consultant, you will play a key role in delivering exceptional customer experiences and building strong relationships with our customers in the local community.

You will be responsible for providing personalized support and guidance to customers, ensuring that their needs are met and exceeded.

With a strong focus on customer satisfaction, you will work closely with our team to identify and address customer needs, and develop solutions to meet their evolving requirements.

About You
  • You have a passion for delivering exceptional customer service and building strong relationships with customers.
  • You are a multitasking superstar with the ability to apply your knowledge across various channels, including virtual messaging, face-to-face, and phone-based systems.
  • You thrive on providing great service to the local community and are committed to growing and keeping your customer base.
  • You are self-motivated and results-focused, with a strong sense of diligence and attention to detail.
  • You possess a strong team spirit and are willing to step outside your comfort zone to support your colleagues and deliver exceptional results.
Why You'll Love It Here
  • Flexible Working: Enjoy the freedom to work in-store, work from home, or work out in the community, depending on business requirements.
  • Growth Opportunities: Access a range of skills development, career pathways, and chances to innovate within Medibank.
  • Supportive Environment: Work in a culture that values your well-being, encourages new ideas, and celebrates success.

We pride ourselves on an inclusive and collaborative environment, and we're committed to supporting better accessibility for our customers and our people. We encourage applications from candidates with a disability and offer a range of great benefits, including subsidised private health insurance, rewards and discounts, and health and wellbeing initiatives.