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Customer Service Representative

2 months ago


Seaford, Victoria, Australia Mazda Full time
{"title": "Part Time Receptionist", "description": "Role Overview

At Mazda, we're seeking a highly organized and customer-focused Part Time Receptionist to join our team at our Seaford dealership. As a key member of our front office team, you'll be responsible for providing exceptional customer service, handling administrative tasks, and supporting our Sales team.

Key Responsibilities
  • Customer Service: Greet visitors warmly, provide top-notch administrative support, and ensure a positive experience for all customers.
  • Administrative Support: Complete front office duties, answer phone calls, and respond to emails in a professional manner.
  • Team Support: Collaborate with the Sales team to achieve sales goals and provide exceptional customer service.
Requirements
  • Customer Service Skills: Strong ability to manage enquiries, provide excellent customer service, and work in a fast-paced environment.
  • Administrative Skills: Intermediate computer skills, including Microsoft Office and Microsoft Office 365.
  • Communication Skills: Excellent written and verbal communication skills.
  • Work Environment: Ability to work independently and as part of a team, manage competing demands, and maintain attention to detail.
What We Offer
  • Employee Assistance Program (EAP)
  • Training Pathway and Growth Opportunities
  • Supportive Environment with Ongoing Feedback and Guidance
  • Discounted Bupa Private Health Insurance
  • Exclusive Discounts with our Samsung Partnership Program
  • Discounted Gym Membership

We're looking for a Part Time Receptionist to work 8:00am-5:30pm [Mon/Tues/Wed/Fri] (subject to change). If you're a motivated and customer-focused individual who is passionate about delivering exceptional service, we'd love to hear from you.

", "lang_code": "en-US"}