Technical Service Specialist

18 hours ago


Murarrie, Queensland, Australia Palisade Technical Services Full time

Palisade Technical Services is a leading provider of software and hardware services, specializing in the installation, setup, and ongoing support of various devices for reputable businesses in Queensland. Our team serves clients across diverse industries, including banking, retail, fuel sales, and logistics.

Key Responsibilities:

  • Prepare and estimate materials and elements required for engineering projects and installations.
  • Install, set up, and test equipment at new sites and branches according to installation diagrams and specifications.
  • Work with contractors to install, integrate, calibrate, assess, and certify fuel measuring and dispensing systems for retail customers.
  • Install and configure biometric readers for retail customers to record shift start and end times.
  • Conduct preventive and corrective maintenance visits to ensure the functionality of all engineering systems.
  • Apply electrical and electronic engineering principles to troubleshoot, diagnose, repair, and replace electronic components in devices.
  • Prepare, maintain, and improve technical documentation and internal process standards.
  • Coach and support technical personnel in engineering practices.
  • Collaborate with customers and project managers to ensure all objectives and requirements are met effectively.
  • Participate in the testing trials and rollout of new devices and technologies for clients upgrading or updating their systems.
  • Complete and record technical data about diagnostics performed on parts for repair or warranty claims.
  • Liaise with suppliers to acquire spare parts for serviced devices.
  • Submit warranty claims for devices that fail prematurely.
  • Use Microsoft Intune to manage, build, and maintain devices for customers.

Requirements:

  • An experienced candidate with a degree in Electronic, Mechatronic, Electrical, or a related engineering field.
  • A minimum of 2 years in engineering roles focused on installing, troubleshooting, diagnosing, replacing, and repairing electronic circuits and devices.
  • Proficiency in programming languages such as C++, Python, SQL, and others relevant to engineering tasks.
  • Ability to read, interpret, and follow schematic and wiring diagrams effectively.
  • A dedication to ongoing professional growth and a strong enthusiasm for learning.
  • A creative and proactive individual with excellent communication and leadership skills, committed to delivering high-quality engineering services.
  • Strong ability to manage multiple projects and prioritize tasks efficiently.


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