
Exceptional Customer Experience Specialist
3 days ago
We are seeking a skilled and enthusiastic Customer Service Representative to join our dynamic team. As a key member of our customer-facing team, you will play a vital role in delivering exceptional service and creating memorable experiences for our customers.
About the Role- You will be responsible for providing personalized service and product recommendations to our customers, ensuring they leave our stores feeling valued and satisfied.
- Stocking shelves with products from our extensive range will be an essential part of your daily tasks, maintaining a seamless shopping experience for our customers.
- Engaging with customers and promoting our brands through storytelling will help bring our products to life and showcase their value.
- Maintaining responsible service of alcohol guidelines and promoting a safe drinking environment is crucial in ensuring a positive and enjoyable experience for all customers.
- Passion for people and delivering exceptional customer service is essential.
- You must have the ability to work autonomously and collaboratively as part of a high-performing team.
- Good availability to work across key customer hours, including weekends and evenings, is required.
- A thirst for knowledge and enthusiasm for learning new things every day is desirable.
- A willingness to grow your career and reach your full potential within our organization is expected.
- An exclusive discount card for Endeavour Group brands, offering access to exclusive deals and discounts.
- A comprehensive Employee Assistance Program (EAP) that supports your physical and mental wellbeing.
- Ongoing training and development opportunities to help you advance your career within our network.
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