Exceptional Customer Experience Specialist

3 days ago


Karratha, Australia beBeePersonalized Full time $60,000 - $78,000
Customer Service Representative

We are seeking a skilled and enthusiastic Customer Service Representative to join our dynamic team. As a key member of our customer-facing team, you will play a vital role in delivering exceptional service and creating memorable experiences for our customers.

About the Role
  • You will be responsible for providing personalized service and product recommendations to our customers, ensuring they leave our stores feeling valued and satisfied.
  • Stocking shelves with products from our extensive range will be an essential part of your daily tasks, maintaining a seamless shopping experience for our customers.
  • Engaging with customers and promoting our brands through storytelling will help bring our products to life and showcase their value.
  • Maintaining responsible service of alcohol guidelines and promoting a safe drinking environment is crucial in ensuring a positive and enjoyable experience for all customers.
Requirements
  • Passion for people and delivering exceptional customer service is essential.
  • You must have the ability to work autonomously and collaboratively as part of a high-performing team.
  • Good availability to work across key customer hours, including weekends and evenings, is required.
  • A thirst for knowledge and enthusiasm for learning new things every day is desirable.
  • A willingness to grow your career and reach your full potential within our organization is expected.
What We Offer
  • An exclusive discount card for Endeavour Group brands, offering access to exclusive deals and discounts.
  • A comprehensive Employee Assistance Program (EAP) that supports your physical and mental wellbeing.
  • Ongoing training and development opportunities to help you advance your career within our network.


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