Claims Management Coordinator
2 days ago
At EML, we are dedicated to helping people get their lives back through ongoing support during their return-to-work journey.
We are seeking a Claims Management Coordinator to join our team based in Geelong. As part of our diverse team, you will help make a positive impact on someone's life every day and feel great satisfaction knowing your talent and hard work has a purpose.
Your focus will be on providing a high level of service and supporting injured workers to recover from workplace injury and return to work. You will manage a portfolio of claims and liaise with injured workers, employers, and their treating health practitioners.
This is a full-time, permanent role based in our Geelong office with flexibility to work from home once trained. We have multiple entry-level roles available in our claims teams where you will collaborate with the broader EML Team and WorkSafe to foster positive outcomes for injured workers.
About You- You have held roles within a medical, hospitality, retail, or corporate field specialising in customer service.
- You pride yourself on giving an exceptional level of service to your customers and willing to go that extra mile.
- Thrive on working in a team environment and collaborating with others.
- Proactive, self-motivated, and can think on your feet when engaging and managing stakeholders throughout the process.
- Organised with excellent time management.
We stand together as equals. EML is an equal opportunity employer so by coming to work for us, you will be part of a culture that celebrates diversity and inclusion. We are committed to maintaining a workplace where everyone feels valued and where we show respect, integrity, and honesty.
EML provides career opportunities and great employee benefits, including:
- A vibrant, collaborative, innovative team culture.
- Flexibility with the opportunity to WFH when you are fully trained in your role.
- A corporate wellbeing program with discounted health insurance and gym membership.
- Access to discounts at over 350 retailers through our Rewards Hub program.
- Entitlement to an annual tenure and performance-based recognition reward.
- Comprehensive learning and development support.
- Company-wide events to celebrate success.
- Quarterly Reward and Recognition Awards.
- Access LinkedIn Learning - 18,000 courses to advance your professional education.
- Up to 16 weeks paid parental leave, plus super.
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