Fire Service Coordinator Role
2 weeks ago
This role is pivotal in ensuring the smooth delivery of fire maintenance services across various sites. As a Fire Service Coordinator, you will be responsible for scheduling technicians, managing compliance documentation, and ensuring clients receive excellent service.
The Key Responsibilities:- Coordinate and schedule service technicians for routine maintenance and urgent callouts
- Manage service requests and client communication effectively
- Process and track work orders, quotes, and invoices using CRM systems like Simpro or Uptick
- Maintain up-to-date records of inspections, defects, and compliance reports
- Support technicians with job planning and parts ordering
- Provide high-level customer service and problem-solving skills
- Proven experience in a Fire Service Coordinator or Service Administrator role
- Strong knowledge of CRM systems like Simpro or Uptick (preferably)
- Excellent communication and organisational skills
- Ability to work under pressure and prioritise tasks effectively
- Familiarity with fire compliance, testing, and maintenance schedules (desired)
A business that values its people, offers long-term career stability, and fosters a collaborative culture. You'll have opportunities to develop your skills, work with a talented team, and make a real impact in the field of fire safety.
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